Learning Manager - Commercial / Work-winning

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

Arup University is the firm’s centre of excellence and is responsible for our communities of experts and enthusiasts that enables members to develop our skills and capability to better meet the needs of our clients and drive continuous innovation across the firm. We are dedicated to expanding our knowledge, strengthening our collective capabilities, and accelerating our progress towards a sustainable future.

The Opportunity

We have an exciting opportunity for an experienced Learning Manager to join the Arup University Learning team and help shape our Learning strategy.  You will play a crucial role in building individual competence and organisational capability to help us win work and deliver on our business plans.

You will lead the development and implementation of learning initiatives that strengthen Arup’s work-winning capabilities globally, ensuring our members are equipped and empowered to connect with clients in their markets. Through these work-winning learning solutions, our people gain the skills and confidence needed to secure contracts and generate long-term value for the business. The successful candidate will have experience designing learning that builds commercial fluency, strategic influencing, and client engagement / storytelling capabilities across all levels. They will be responsible for embedding these capabilities into formal and informal learning and development opportunities, whilst implementing innovative learning methodologies.

You will partner with Arup’s internal SMEs and business leaders to identify learning needs and co-create effective learning solutions which drive commercial excellence and support strategic reskilling initiatives—empowering members to grow their skills in areas that are critical to the future success of the business and addressing the unique needs of diverse cohorts from Graduate to Director.

Working within Arup University Group, you will collaborate with interdisciplinary experts across five Faculties in Arup University. This is a role with a significant opportunity to help shape Arup’s standards of excellence, and engage widely with our membership.  Reporting directly to the Learning Faculty Leadership, you will be responsible for the quality and the success of all Learning solutions delivered through your Learning Account.  

You will make an impact in this role by:  

• Identifying critical business priorities that support Arup to deliver on its purpose.
• Developing a formal Learning Account plan in partnership with senior stakeholders to deliver transformational outcomes for Arup’s members.
• Leading the design and delivery of learning aligned with the full work-winning lifecycle.

• Embedding learning that strengthens: 

  Client engagement and relationship building, Sales effectiveness and commercial fluency, Competitive analysis and market positioning, Value proposition and win strategy development, Pre-positioning and Bid strategy, Professionalised go-to-market capabilities

   

• Taking responsibility for the quality and success of all learning solutions delivered through the Learning Account, managing the full learning lifecycle from definition of capabilities, diagnosis, design, delivery of learning projects and evaluation to deliver excellence.
• Designing and facilitating workshops for stakeholders and Subject Matter Experts (SMEs) to assure that technical training is robust and meets the organisation's needs.
• Building strong relationships with other Learning Account Managers, Region Learning Leads and SMEs to deliver excellence and assure consistency in learning quality across the regions.
• Role-modelling excellent learning standards and behaviours including highly collaborative working arrangements with the Learning professionals in all regions.
• Guiding and managing project teams, with a hands-on approach, to ensure the operational aspects of the Learning Account are handled effectively, including budget management and resource planning.
• Applying innovative adult learning methodologies ensuring that learning solutions and approaches are effective, engaging and fit for purpose.  
   

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

Is this role right for you?

• Proven experience in successfully delivering all aspects of the learning lifecycle (e.g. needs analysis, design & development, delivery, assessment & evaluation).
• A strong understanding of the work-winning lifecycle and its strategic importance to the business, with experience embedding these principles into learning and development initiatives.
• Experience driving reskilling initiatives that support business transformation and future-readiness, helping members grow their skills in areas of strategic importance.
• Evidence of applying a consultative approach when diagnosing Learning needs and advising stakeholders on Learning best-practice to develop commercial/work-winning learning.
• Ability to design and implement effective learning evaluation methodologies, with a focus on measuring the success and impact of learning initiatives.
• Project management experience and skills, including planning, budget management, stakeholder management, task management and communications.  
• Proven background in developing commercial learning for a range of disciplines (from experts to Leadership to multi-disciplinary roles.
• Experience collaborating with talent and leadership development teams to align learning pathways and capability frameworks with career progression models, especially for client-facing and leadership roles.
• Evidence of managing external partnerships for the delivery of world-class learning solutions (from RFP selection process through to delivery and evaluation).
• Demonstrable experience of driving curiosity and learning culture for work-winning professionals in multi matrix organisations.  
• Deep knowledge of learning trends, technologies and innovation in learning with demonstrable curiosity and commitment to ongoing CPD in these areas.
• Strong verbal and written communication skills with the ability to develop and present coherent ideas with confidence and gravitas, creating engagement and followership.  
• Desire to thrive in a dynamic working environment, dealing with senior stakeholders and learners from diverse cultural contexts in multiple locations around the world.
• Experience in a technical environment, such as engineering or construction, is favourable.

Location: Madrid, London and Toronto  three days a week, and two days working from home.

NOTE: This role requires flexibility for unsocial hours calls due to the global nature of the position.

What we offer you

At Arup, we offer a rewarding career with a global company committed to a better future.  Our unique trust ownership structure allows us to prioritize meaningful work and invest in our people.  We also offer a unique profit share program, allowing our members to share in the results of our collective efforts.

Benefits that work for you:

• Professional Growth & Development: Benefit from continuous learning opportunities, training programs, and mentorship to enhance your skills and advance your career at Arup.
• Global Opportunities: Collaborate with colleagues worldwide and explore potential short-term or long-term assignments at other Arup offices and project locations.
• Financial Well-being & Ownership: Receive a competitive salary and benefits package and share in Arup's success through our global profit-sharing programme
• Work-Life Balance: We offer a hybrid working model and flexible working arrangements to support work-life balance.
• Well-being and Culture: Access to a range of well-being programs, including sports subsidies, social activities, and initiatives promoting a healthy work-life balance.  We foster a diverse and inclusive culture where everyone feels welcome, respected, and valued.

Arup is recognized as one of the best companies to work for in Spain in 2024 by Actualidad Económica and Forbes magazine, thanks to our flexibility policies. We also adhere to the Code of Principles of Generational Diversity, committing to equal opportunities regardless of age.

At Arup, you belong to an extraordinary collective where individuality is encouraged. Our strength comes from how we respect, share, and connect our diverse experiences, perspectives, and ideas. You’ll have the opportunity to do socially useful work that has meaning—to Arup, to your career, and to the clients and communities we serve.

We are proud to be an equal opportunity employer and are committed to building a workplace that reflects the rich diversity of the world around us. We actively promote a culture of inclusion where everyone feels welcome, respected, and valued.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact james.white@arup.com to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

To understand what to expect next, please visit https://www.arup.com/careers/recruitment-process/

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